PLDT is the country’s undisputed leader in voice communications. Backed by the Philippines’ strongest, widest-ranging telecom infrastructure, PLDT ALPHA Enterprise voice solutions provides your business with the clear, reliable voice services it deserves. Learn more
PLDT ALPHA Enterprise responds to the evolving needs of an increasingly mobile world. As a wireless provider, our SMART-backed mobile network boasts the most extensive number of base stations around the country — a truly reliable network that ensures continous enterprise operations, wherever you are located. Our solutions can create a truly Mobile Office for you, custom-built for your unique business configuration and requirements. Learn more
PLDT delivers true business-grade connectivity to the global Internet through its Enterprise Broadband solutions portfolio. PLDT has an expansive global Internet gateway, with an aggregate capacity exceeding 366Gbps distributed over the country’s most robust, most extensive, and most resilient network infrastructure spanning the entire Philippine archipelago. Learn more
VITRO is a network of world-class data centers, guaranteeing continuous business operations for enterprise organizations. Highly robust, secure and scalable infrastructure, unparalleled connectivity, and 24×7 technical support capabilities, allowing you to focus on your core competencies. Learn more
PLDT Cloud represents the next evolution of business IT. By utilizing economies of scale and centralized expertise, PLDT’s cloud computing offers your company high-performance IT at lower costs and higher stability. Companies are free to concentrate on their core business while PLDT ALPHA Enterprise makes sure their IT runs seamlessly when and where they need it – and only when and where they need it. Learn more
PLDT ALPHA Enterprise’s wide range of digital mobility solutions provide innovative ways for increased customer reach, engagement, and conversion. These solutions seamlessly integrate technologies leveraged on social, mobility, analytics, and the cloud—enabling enterprise organizations to dominate the Internet space, the primary platform of today’s digital life. Learn more
PLDT Enterprise Shores Up Expansion for U.S. Solutions Provider Afni
(QUEZON CITY, Philippines) – PLDT Enterprise, through its large corporate business group PLDT ALPHA, has inked an agreement to bolster the overseas expansion efforts of Afni, a U.S.-based professional services and contact center solutions provider.
Afni Philippines, Inc. is the regional operating center of Illinois-based professional services and contact center solutions company Afni, Inc. The company got its start in 1936 and today offers solutions that include full customer lifecycle contact center solutions for the communications, healthcare, and insurance industries. In 2012, the company expanded offshore to the Philippines.
The PLDT ALPHA partnership will provide Afni with reliable and robust network technologies. These end-to-end solutions, which leverage the expertise of highly trained industry certified professionals, will securely and efficiently interconnect Afni’s newly built Quezon City contact center with its customer base and U.S. contact centers. “We are glad to see how our connections enable smooth communications between Afni’s local operations to meet their growth projections. They also ensure stability in every overseas customer call.” said VP and Head of PLDT ALPHA Vic Tria.
The solution should also optimize operations for Afni’s continuously expanding Philippine workforce, which has grown to more than 2,000 in just a few years. “The partnership with PLDT gives us confidence to grow successfully in the Philippines and as a global enterprise,” said Ronald Greene, Afni President & CEO during the recent contract signing at Afni’s new site in Quezon City. “We appreciate the PLDT team’s commitment and hard work to get something going here.”
“Our goal in PLDT Enterprise is to provide our partners with the building blocks to help them grow and transform their business. At the same time, we enable them to achieve their greater potential to emerge as the best in their field. We take pride in being part of this journey with them,” said FVP and Head of PLDT and Smart Enterprise Groups Jovy Hernandez