M2M Sales

SMART Enterprise M2M Sales combines SMART’s unparalleled mobile capabilities in industry-leading customer relationship management (CRM) applications, the latest mobile devices, and SMART’s Nationwidest network coverage. It provides field personnel with relevant information using an enabled mobile device connected through wireless data, automating sales processes to enhance customer experience.

Supporting SMART Enterprise M2M Sales is IPC (IP Coverage Data Services Inc.), with ISO 9001:2008 Quality Management Systems and ISO 27001:2005 Information Security Management Systems certifications.

Services and Features

  • Mobility solutions such as sales call tracking, real-time project progress and inventory updates, agent performance monitoring, and team coordination
  • Contact Management via a single view customer profile with access to updated customer information and social network feeds
  • Opportunity Management access with real-time information on sales stages and inventory forecasts, contributing to better sales proposals and properly monitoring of on-going deals
  • Information Database that allows team members to connect with project leads, share files and documents, as well as view enterprise analytics and relevant product information

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